Click here if you are requesting warranty parts. If your product is not within the warranty period you can purchase replacement parts on-line. Browse by the product name on the left.We at Razor believe in providing high quality product that provides hours of enjoyment for kids of all ages. We also believe in supporting our products with industry standard limited warranties, Authorized Service Centers and Consumer Care Representatives. Should you need service or assistance with your vehicle during the warranty period, DO NOT RETURN THE VEHICLE TO THE US. Contact an Authorized Service Center, fill out the Warranty & Parts Request form or contact our Consumer Care Center toll free at 866-467-2967.

Razor warranties our kick scooters to be free of manufacturing defects for a period of six (6) months from the original date of purchase. This limited warranty does not cover normal wear and tear, wheels, hand grips nor any damage, failure or loss caused by improper assembly, maintenance, storage or use of the product.

Razor warranties our ramps and rails to be free of manufacturing defects for a period of thirty (30) days from the original date of purchase. This limited warranty does not cover normal wear and tear nor any damage, failure or loss caused by improper assembly, maintenance, storage or use of the product.

Razor does not offer an extended warranty. If you have purchased an extended warranty, it must be honored by the store at which it was purchased.

The warranty is meant to cover the product for normal wear and tear. If you decide to use your product in a way that puts extraordinary stresses on the product, you will lose any warranty rights if the product fails due to misuse. We strive to design and manufacture our products to conform to applicable standards, but everyone must recognize that no product could ever withstand every conceivable strain or abuse.

Your warranty begins automatically when you purchase your Razor product. There is no need to register for warranty coverage. If you are a resident of Canada your product information packet contains a mail-in registration card as required by Canadian law. This registration has no effect on the validity of your warranty. Warranty requests will only be honored with proof of purchase. Please retain your original store receipt and keep it in a safe place. NOTE: All warranty periods are measured in calendar days and begin immediately at date of purchase. Warranty coverage will not be extended, even if the product was purchased in advance for a gift or in storage during the winter months.