Shipping Rates and Policies
For limited time only (Offers expires soon)
For Scooter orders over $100 : Free shipping in continental USA
For Scooter orders below $100 : Flat shipping rate of $9.99
All spare parts : Free shipping
Scroll down to select the correct vendor: Razor, Xtreme or Big Toys USA
ships within 1-4 business days plus 2-6 business days delivery depends on distance from California.
Updated 08-27-2010 We ship daily via UPS Ground, UPS Freight, Fed Ex Ground & Fed Ex Freight to the lower 48 states. Shipping costs are included with our dealer pricing to the lower 48 states. AK & HI ship by AIR at additional cost. We do not offer COD. Air Rates can be checked by calling our customer service department.
We offer customer pick up's at our Tacoma Distribution Center & discounts are given.
Large items that ship by freight include Free Shipping to the nearest freight terminal or to a business address. (Home businesses do not qualify as a business address)
We strongly suggest customers pay for home delivery of these large freight items unless they are prepared to drive to the nearest terminal and load / unload these large heavy items. A phone number is required by the freight company so a delivery appointment can be made.
We ship 5 days a week. Orders placed before 1PM PST generally ship on the day ordered.
We will e-mail you your tracking number(s) at 5PM PST on the day your order ships.
Transit Time Maps from Our Iowa State Distribution Center
Shipments will originate from Newton Iowa (Des Moines, Iowa Area) (See map below)
Only parts shipments come from this location
**Freight Shipping: Large motorcycles, electric bicycles, ATV's and mobility scooters & others are shipping by freight carriers strapped to pallets.
Expect all freight shipments to be sent by UPS freight or Fed Ex Freight with the exception of large shipments going to businesses (We choose the carrier for large shipments)
**ALL Freight Shipments require the customers phone number. If we do not receive the correct phone number of the customer, the shipment will not be shipped or delivered. The carrier will phone the customer to schedule delivery to the door.
**Freight palletized shipments going to New York City zip codes:
will incur a $100 service charge in addition to the $50 door delivery fee. Their is no exceptions for this fee as all freight carriers are charging $100 or more for these NYC zip codes.
**Freight palletized shipments going to Martha's Vineyard Island zip codes:
will incur a $100 service charge in addition to the $50 door delivery fee for transportation on the ferry to the island. Shipments picked up on the mainland at the terminal are free.
All shipments refused at any terminal will have the shipping costs billed back to the purchaser. Please be sure you or your customer is located near a terminal and has the capability of picking it up if they are not paying the $50 optional door delivery service option.
X-Treme Electric Scooters Manufactures & Distributors Wholesale operates a large distribution center located in Tacoma Washington at the Port Of Tacoma. Due to our strategic location our products are shipped out daily and arrive to anywhere in the USA within a few business days.
Big Toys USA
ships within 1-3 business days plus 2-6 business days delivery.